Qualities of a good restaurant ERP system

The benefits of ERP (enterprise resource planning) software in all industries cannot be gainsaid. It is even more so in industries that require strict regulatory compliance. The restaurant industry is a great example of industries that are required to conform to multiple regulatory requirements.

There are ERP systems that are tailor-made for the restaurant industry but at the same time there are some universal systems that can be customized to fit restaurant-specific best practices. The best way to ensure compliance is to work with a qualified software provider during both the evaluation and purchasing process.

For restaurants to comply with health codes, they need a system that guarantees efficient food management. Proper ERP software will help accomplish this important restaurant-specific requirement.

A good restaurant ERP system should take the following into consideration:

(1)Pricing patterns

If you are dealing with a chain of restaurants, prices of different products may vary according to regions, sales quantities and distribution channels.

(2)Process streamlining

The system should be able to take care of processes such as purchasing, allocations, budgeting, document management and workflow.

(3)Easy operation

Most of the restaurant staff are not computer savvy. That means the ERP system implemented should be as user-friendly as possible.

(4)Multiple modes and terms of payment

These include coupons, cheques, cards, credit cards and cash. The ERP system should be able to manage all these terms of payment.

(5)Storage life management

Food management is an important part of the restaurant business. A good system should be able to alert staff on upcoming expiry dates for timely handling.

(6)Allow for robust planning

The ERP software should allow inter-departmental collaboration by enabling robust forecasting and budgeting applications.

Bottom line

The best system for a restaurant is one that allows for standardization of business processes, enhance co-ordination and boost overall efficiency.

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