A plethora of studies have gone into an investigation of the various phone systems, in a bid to determine which stands out as the best. The criteria for selection of the best phones differs from one study to the other, but the overall results shed an image of which are the best systems and why. Below are some of the best phone systems, depending on the type and size of the business.
Ooma Office has been highlighted as the best business phone system in the small business category. This system is specifically designed for small businesses, and as such works well with businesses with a staff of twenty and below. Ooma office can be set up in minutes and does not require any phones or wiring. This system packs a series of impressive features such as an auto receptionist, voicemail to email, and ring groups. Small businesses are offered these benefits at an affordable monthly costs.
RingCentral has also been highlighted as one of the best business phone systems. In fact, some reviews place it as the best virtual phone system in the market. This system is uniquely designed for businesses with mobile employees. RingCentral offers a wide range of features, including but not limited to the ability to take calls on the computer in addition to mobile and desk phones, and a mobile app.
Lastly, the best phone system for call centers is Nextiva. Nextiva has left many users satisfied with its features, especially because it offers call centers one of the critical features they crave for in a phone systems; reliability. The documented up-time associated with this system is as high as 99.99%, which is the highest among all VoIP calls that were examined in 2015. This system also has the capacity to serve the whole business, and not simply the call center.