Qualities of a good restaurant ERP system

The benefits of ERP (enterprise resource planning) software in all industries cannot be gainsaid. It is even more so in industries that require strict regulatory compliance. The restaurant industry is a great example of industries that are required to conform to multiple regulatory requirements.

There are ERP systems that are tailor-made for the restaurant industry but at the same time there are some universal systems that can be customized to fit restaurant-specific best practices. The best way to ensure compliance is to work with a qualified software provider during both the evaluation and purchasing process.

For restaurants to comply with health codes, they need a system that guarantees efficient food management. Proper ERP software will help accomplish this important restaurant-specific requirement.

A good restaurant ERP system should take the following into consideration:

(1)Pricing patterns

If you are dealing with a chain of restaurants, prices of different products may vary according to regions, sales quantities and distribution channels.

(2)Process streamlining

The system should be able to take care of processes such as purchasing, allocations, budgeting, document management and workflow.

(3)Easy operation

Most of the restaurant staff are not computer savvy. That means the ERP system implemented should be as user-friendly as possible.

(4)Multiple modes and terms of payment

These include coupons, cheques, cards, credit cards and cash. The ERP system should be able to manage all these terms of payment.

(5)Storage life management

Food management is an important part of the restaurant business. A good system should be able to alert staff on upcoming expiry dates for timely handling.

(6)Allow for robust planning

The ERP software should allow inter-departmental collaboration by enabling robust forecasting and budgeting applications.

Bottom line

The best system for a restaurant is one that allows for standardization of business processes, enhance co-ordination and boost overall efficiency.

The best business phone systems

A plethora of studies have gone into an investigation of the various phone systems, in a bid to determine which stands out as the best. The criteria for selection of the best phones differs from one study to the other, but the overall results shed an image of which are the best systems and why. Below are some of the best phone systems, depending on the type and size of the business.

Ooma Office has been highlighted as the best business phone system in the small business category. This system is specifically designed for small businesses, and as such works well with businesses with a staff of twenty and below. Ooma office can be set up in minutes and does not require any phones or wiring. This system packs a series of impressive features such as an auto receptionist, voicemail to email, and ring groups. Small businesses are offered these benefits at an affordable monthly costs.

RingCentral has also been highlighted as one of the best business phone systems. In fact, some reviews place it as the best virtual phone system in the market. This system is uniquely designed for businesses with mobile employees. RingCentral offers a wide range of features, including but not limited to the ability to take calls on the computer in addition to mobile and desk phones, and a mobile app.

Lastly, the best phone system for call centers is Nextiva. Nextiva has left many users satisfied with its features, especially because it offers call centers one of the critical features they crave for in a phone systems; reliability. The documented up-time associated with this system is as high as 99.99%, which is the highest among all VoIP calls that were examined in 2015. This system also has the capacity to serve the whole business, and not simply the call center.


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